Last Updated: Feb, 16 2026
Total Research Group (TRG) is a clinical research organization dedicated to supporting a wide range of clinical studies while prioritizing participant safety, confidentiality, and data protection. We work closely with licensed physicians, sponsors, and healthcare professionals to bring patient-focused research opportunities to the communities we serve.
Total Research Group (“TRG,” “we,” “us,” or “our”) is committed to safeguarding personal information, including health-related and other sensitive data, in accordance with applicable privacy and data protection laws and regulations.
We adhere to recognized industry and regulatory standards, including the International Council for Harmonisation (ICH) Guidelines for Good Clinical Practice (GCP), the Health Insurance Portability and Accountability Act (HIPAA), and applicable U.S. Food and Drug Administration (FDA) regulations regarding the handling and protection of health information.
This Privacy Policy describes how we collect, use, maintain, and disclose personal information when you visit our website, contact us, or participate in research-related activities.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have specific meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
Account – A unique profile created to access certain features or services.
Company – Refers to Total Research Group (TRG).
Cookies – Small data files stored on your device that help enhance website functionality and collect browsing information.
Country – Refers to the United States.
Device – Any internet-enabled equipment such as a computer, smartphone, or tablet used to access our website.
Personal Data – Any information that can identify an individual directly or indirectly.
Service – Refers to the TRG website and all related research and communication services.
Service Provider – Third-party vendors or partners who process data on our behalf to support operations.
Usage Data – Information automatically gathered through interaction with the website.
Website – Refers to the official Total Research Group online platform.
You – The individual accessing or using our Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect personally identifiable information including, but not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Health or study-related details (only when voluntarily provided)
Usage Data
Usage Data is collected automatically and may include:
- IP address
- Browser type and version
- Pages visited and navigation paths
- Date and time of visits
- Device identifiers
- Performance and diagnostic data
Tracking Technologies and Cookies
We use cookies, web beacons, and similar technologies to enhance user experience, analyze site performance, and improve functionality.
Types of cookies we may use include:
- Essential Cookies – Necessary for basic website operation
- Preference Cookies – Store your settings and preferences
- Analytics Cookies – Help us understand user behavior and optimize performance
You can disable cookies through your browser settings; however, some website features may become limited or unavailable.
Use of Your Personal Data
Total Research Group provides clinical research site services for medical and pharmaceutical studies. Depending on the nature of the study, we may process personal and health information on behalf of sponsors and investigators.
Study-specific privacy practices are explained in informed consent forms and documentation provided prior to enrollment.
Personal data may be used to:
- Determine eligibility for clinical trials
- Conduct, manage, and monitor research activities
- Communicate study updates or reminders
- Maintain regulatory and legal compliance
- Enhance our services and website performance
- Respond to inquiries and support requests
- Manage user accounts
- Deliver research-related communications
Phone numbers collected for SMS consent are never sold or shared with third parties for marketing purposes.
Retention of Personal Data
We retain personal data only for as long as necessary to fulfill legal, regulatory, and operational obligations, including compliance with research protocols, HIPAA requirements, and FDA regulations.
Usage Data is typically stored for shorter durations unless extended retention is required for security or compliance reasons.
Patient Recruitment Databases
TRG may maintain secure databases of individuals who express interest in participating in research studies. Information may include:
- Contact details
- General health history
- Medical or research interests
- Demographic information
This information is collected strictly with consent and is used solely to match individuals with suitable research opportunities. We may contact you via phone, email, or SMS regarding potential study participation.
Transfer of Your Personal Data
Your information may be processed by TRG personnel, study sponsors, or authorized service providers. Appropriate administrative, technical, and organizational safeguards are implemented to protect data during transfer or storage, including transfers outside your local jurisdiction.
Disclosure of Your Personal Data
We may disclose personal information when necessary to:
- Fulfill legal or regulatory obligations
- Protect the rights, safety, or property of participants and staff
- Enforce company policies or agreements
- Support corporate transactions such as mergers or acquisitions
Security of Your Data
We implement reasonable physical, technical, and administrative safeguards to protect personal data. While we strive to maintain strong security practices, no system can guarantee absolute protection.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request corrections or updates
- Withdraw consent where applicable
- Request deletion of data (subject to legal limitations)
- Restrict or object to certain processing activities
- Request data portability
Requests can be submitted using the contact information listed below.
Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from minors. If such information is discovered, it will be removed promptly.
Third-Party Links
Our website may contain links to external sites not operated by TRG. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of those changes.
Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
Total Research Group (TRG)
5040 NW 7th St, Ste 370
Miami, FL 33126
United States
📧 Info@TotalResearchGroup.com
📞 305-424-8545
